Release notes

You can download a PDF version of the release notes here.

Summary

Summary of the upgrade process:

Review product release notes: Review this document to familiarize yourself with the new features and functionality.
Schedule an installation date: Submit a request to your organization's Axiom System Administrator to contact Support to schedule an installation date and time with at least three days of advance notice. The request should include the following information:
- Desired Axiom platform version.
- Desired Axiom for Healthcare product and version.
- Indicate whether to first refresh the Axiom test sandbox with a copy of the production instance of Axiom and apply update(s) to it. If so, provide the soonest that Syntellis can do this.
- Propose an approximate two-hour downtime window when Syntellis can apply update(s) to the production instance of Axiom during regular business hours, Monday through Friday 7 AM to 7 PM Central (except holidays recognized by Syntellis).
Complete manual configuration updates: After installing the upgrade, review any manual setup steps needed to enable features for this version.

Support

Syntellis Central provides centralized self-service content and resources for the Axiom platform and suite of products. Using Syntellis Central, you can:

Search help across all Axiom products
Access tips, tricks, and best practices in our knowledge base
Find training and certification content including on-demand, video, webinars, labs, and instructor-led courses
Submit a support issue, find suggested content, and manage any outstanding issues directly with us
Review open Software Service project status and details

Training

Syntellis provides world-class resources at your fingertips directly within the Axiom system. Axiom Help provides topics, knowledge base articles, documents, webinar/training announcements, and videos to guide you through managing your system. To access these resources, do any of the following:

Windows and Excel Clients: On the Main or Admin ribbon tab, click Online Help, and then click the product. Axiom Help opens in a new browser window.

NOTE: The online help opens for only those products you are licensed to use.
Context help: Form/web-enabled features and products include contextual help directly within the user interface. This information provides a quick summary and/or instructions specifically related to the screen you are using. You can access this information by clicking the question mark in the upper right corner of the screen. To access the full Axiom Help system, click Open Help at the top of the contextual help dialog.

Product upgrade notes

IMPORTANT: You must apply the Axiom Platform 2021.3 upgrade with the 2021.3 Axiom product upgrades. Refer to the Axiom Software 2021.3 Release Notes and Axiom Healthcare Suite 2021.3 Release Notes for considerations before upgrading.

When upgrading to Axiom Comparative Analytics, keep in mind the following:

This product upgrade contains updated templates, calculation methods, driver files, and remediated defects.
Syntellis delivered reports may be replaced. Any report that you saved under a different name or created new remains intact. Replaced reports are available in Document History, if needed.
Any Syntellis delivered report that was moved to a new location is automatically moved back to its original location.
Syntellis product templates and calculation method libraries are replaced.
Product task panes are replaced.
Process definitions are not replaced.
Security roles and sub-systems are reset to their configured settings. All user security exceptions you may have made remain intact.
Specific items configured as part of your company or organization's implementation, such as imports, exports, driver files, and process management files, remain intact. Any required modifications to these areas are covered in the release notes, if required.

New features summary

See What's new.

2021.3 - Issues resolved

The following table lists the resolutions for issues addressed in 2021.3, released on February 28, 2022.

Issue	Description
On Premise File Export fails when file exceeds 2gb [92512]	Summary: On-premise file exports and source file imports fail when exceeding 2GB. Resolution: Corrected by upgrading the code so that files exceeding 2GB can be exported and imported successfully.
Department Improvement Opportunity error occurs when attempting to view salary metrics [102738]	Summary: Table lookup does not exist which causes salary-level permission checks against comparative measure table columns to fail. Resolution: Corrected by joining table. Report returns expected result.
Department Improvement Opportunity error when Display View is Labor Detail [103813]	Summary: Column lookup does not exist in cases where security filters are applied against table for Wage Rate type. Resolution: Corrected by adding department lookup to Department column. Formerly missing columns are now visible.

Issue

Description

On Premise File Export fails when file exceeds 2gb [92512]

Summary: On-premise file exports and source file imports fail when exceeding 2GB.

Resolution: Corrected by upgrading the code so that files exceeding 2GB can be exported and imported successfully.

Department Improvement Opportunity error occurs when attempting to view salary metrics [102738]

Summary: Table lookup does not exist which causes salary-level permission checks against comparative measure table columns to fail.

Resolution: Corrected by joining table. Report returns expected result.

Department Improvement Opportunity error when Display View is Labor Detail [103813]

Summary: Column lookup does not exist in cases where security filters are applied against table for Wage Rate type.

Resolution: Corrected by adding department lookup to Department column. Formerly missing columns are now visible.

2021.3.2 - Issues resolved

No client-facing issues were addressed in 2021.3.2, released on March 28, 2022.

2021.3.3 - Issues resolved

No client-facing issues were addressed in 2021.3.3, released on April 25, 2022.

2021.3.4 - Issues resolved

The following table lists the resolutions for issues addressed in 2021.3.4, released on May 23, 2022:

Issue	Description
Case Number 00465499 - CA Import Job failing on provider checks in for hospital only COA clients [140929]	Summary: The Comparative Analytics Import Job failed for provider check-ins with hospital-only Comparative Analytics clients. Comparative Analytic PowerBI Dashboards did not populate filter options. Resolution: Updated two SQL Tasks in the packaged scheduler job to enable Comparative Analytics imports.

Issue

Description

Case Number 00465499 - CA Import Job failing on provider checks in for hospital only COA clients [140929]

Summary: The Comparative Analytics Import Job failed for provider check-ins with hospital-only Comparative Analytics clients.

Comparative Analytic PowerBI Dashboards did not populate filter options.

Resolution: Updated two SQL Tasks in the packaged scheduler job to enable Comparative Analytics imports.

2021.3.5 - Issues resolved

The following table lists the resolutions for issues addressed in 2021.3.5, released on June 20, 2022:

Issue	Description
Case Number 00470572 - Comparative Analytics Import Data Job Expiring [143590]	Summary: In some client systems, the Scheduled Job of CA_DataImport expires on June 24, 2022. Without a client update to this job, clients will stop receiving automated updates each month starting on July 24, 2022. Resolution: Corrected by removing all the entries before July 24, 2022, and adding additional scheduling entries through July 24, 2024.
Peer Explorer Departments chart shows incorrect Entity abbreviation on hover [143424]	Summary: Peer Explorer Departments chart shows incorrect Entity abbreviation when hovering. Resolution: Corrected by removing the existing "Entity" (Entity[Abbreviation]) entry, and replacing it with a report level DAX measure that looks up the corresponding entity based off the deptmetric reference.

Issue

Description

Case Number 00470572 - Comparative Analytics Import Data Job Expiring [143590]

Summary: In some client systems, the Scheduled Job of CA_DataImport expires on June 24, 2022. Without a client update to this job, clients will stop receiving automated updates each month starting on July 24, 2022.

Resolution: Corrected by removing all the entries before July 24, 2022, and adding additional scheduling entries through July 24, 2024.

Peer Explorer Departments chart shows incorrect Entity abbreviation on hover [143424]

Summary: Peer Explorer Departments chart shows incorrect Entity abbreviation when hovering.

Resolution: Corrected by removing the existing "Entity" (Entity[Abbreviation]) entry, and replacing it with a report level DAX measure that looks up the corresponding entity based off the deptmetric reference.

2021.3.6 - Issues resolved

The following table lists the resolution for an issue addressed in 2021.3.6, released on July 18, 2022:

Issue	Description
Comparative import performance improvements [146925]	Summary: Monthly import job experiencing lagging performance and stability. Resolution: Corrected by optimizing the stability and performance with auditing and indexing changes.

Issue

Description

Comparative import performance improvements [146925]

Summary: Monthly import job experiencing lagging performance and stability.

Resolution: Corrected by optimizing the stability and performance with auditing and indexing changes.

2021.3.8 - Issues resolved

No client-facing issues were addressed in 2021.3.8, released on September 19, 2022.

IMPORTANT: Refer to the Axiom for Healthcare Suite 2021.3 Release Notes for additional known issues that have a suite-wide impact.